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Troubleshooting
Instant Replay Troubleshooting Guide
    The table below addresses various Instant Replay trouble scenarios and suggests possible solutions. Instant Replay repairs should be attempted only by qualified technical and/or engineering personnel familiar with working on complex electronics equipment.


Problem

Possible Cause

Solution
NO AUDIO I/O (ANALOG) (1) No Linear Power Supply output. (1) Verify voltages are present at J3 (+15vdc, -15vdc,+5vdc). If not, check fuse on supply. If fuse is ok, R/R Linear Power Supply.*
  (2) Defective IRP main board. (2) R/R IRP main board.*
UNIT WON'T RECORD (1) Disk is full. (1) Erase cuts to make room on the disk for recording.
  (2) Disk generates errors due to fragmentation. (2a) Set REC LIMIT to any value (except none) to work around fragmentation problem.
(2b) Perform the Instant Replay DEFRAG utility.
(2c) Backup material, reformat drive.
  (3) Disk generates errors due to other factors. (3) R/R hard drive.*
  (4) Defective IRP main board. (4) R/R IRP main board.*
BLINKING CURSOR AT POWER UP (1) SIMM module jarred loose. (1) Reseat SIMM module in IRP main board receptacle.
  (2) Defective IRP main board. (2) R/R IRP main board.*
NO POWER (1) AC line voltage not present. (1) Check AC line input levels from outlet.
  (2) Blown Switching Power Supply fuse. (2) R/R fuse.
  (3) Bad power supply connection(s). (3) Use ohmmeter to check connections.*
NO DIGITAL I/O (1) Wrong CONFIGURATION values set. (1) Refer to manual and set digital I/O values accordingly.
  (2) Defective cables. (2) Replace cables with known good ones.
  (3) Defective IRP main board. (3) R/R IRP main board.*
DEFRAG ERRORS (1) Corrupt cuts. (1) Delete and re-record cuts that hang up DEFRAG. Errors that end with a three digit number (i.e. 003) indicate that cut is bad.
  (2) Unit needs software upgrade. (2) Order Instant Replay field upgrade kit or send unit to 360 Systems.*
  (3) Defective hard drive. (3) R/R hard drive.*
UNIT WON'T ACCEPT DIGITAL AUDIO (1) Changes in digital channel status (1) Try starting SOURCE unit before pressing PLAY on recording unit. Putting SOURCE unit in PAUSE mode (instead of STOP) also works.*
BACKUP FUNCTION FAILS (1) Wrong I/O ports used. (1) XLR (AES/EBU) ports MUST be used.
  (2) I/O cables are transposed or miswired. (2) Verify cable routing and/or wiring.*
NO DISPLAY (1) Defective display cable (1) R/R display cable.*
  (2) Defective Display Module. (2) R/R Display Module.*
"BUZZING" HEADPHONE NOISE (1) Improper headphone/input level/display cable routing (1) Re-route cables until buzzing disappears.
 
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